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In fact, in addition to serving as a value-added reseller for the industry's premier hardware and software vendors, Area-Wide Technologies offers its own complement of free, value-added services, which are available to all customers regardless of company size, industry, or computer needs. These complimentary resources reinforce Area-Wide's singular commitment to the satisfaction of each of its clients.
Included as value-added services for each of Area-Wide's clients are:
• Virus Alerts: Utilizing information provided by the company's partner, Trend Micro, Area-Wide monitors known computer viruses and notifies customers via priority alerts when an emerging virus has been determined to represent an immediate threat to the continued safe operation of office networks across the state.
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Use the form above to subscribe to Area-Wide's virus and security alerts |
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• Twitter Updates: Area-Wide Technologies can now receive virus and security alerts on their mobile devices by subscribing to the company's Twitter feed.
• AWTechTips Blog: Featuring articles by Area-Wide employees that address current technology trends--as well as the monthly Central Illinois Business Magazine and bimonthly B2B columns authored by Area-Wide CEO Jeff Facer--the AWTechTips blog is a valuable resource for customers looking to stay informed of what's new in the constantly evolving world of business technology.
• eInvoicing: All Area-Wide customers are eligible to receive invoices, statements, and copies of the company's thoroughly-detailed work orders via electronic mail. Utilizing Adobe's PDF format, Area-Wide's eInvoicing program ensures customers receive prompt, detailed, and archivable billing records from Area-Wide Technologies.
• Partner Rewards Program: The Platinum, Gold, Silver, and Bronze members of Area-Wide's Partner Rewards program receive a number of free benefits, including monthly, quarterly, or annual spending reports, which help clients track expenditures and budget future technology purchases. Eligible Partner Rewards customers may also qualify for discounted training and other benefits from Area-Wide.
• Guaranteed Response Time Agreements: One of Area-Wide's most popular offerings, the GRTA program allows customers to purchase onsite service hours in advance in exchange for a discounted hourly rate and guaranteed service response time. Participants in the GRTA program also receive monthly reports via email in Excel format; these reports detail agreement usage for the current year and compares this utilization with that of the previous year, as well as trend analysis and other information indispensible to the technology budgeting process.
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